Solutions and examples of resolving crisis situations

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Solutions and examples of resolving crisis situations

The young man was alone on a Toronto streetcar, holding a small knife. The incident was captured on video and shared on social media, sparking an outpouring of public concern about when, why and how police in Ontario use lethal force.

First, the stunning video images — viewed half a million times in the first four days — made the incident real and immediate to a wide audience. Second, one of the officers involved was charged with second-degree murder and attempted murder [1] — an exceedingly rare occurrence in Ontario, where police are almost always cleared in such cases because their actions are considered a reasonable use of force.

It bore almost eerie similarities to an incident 16 years earlier, inwhen Toronto police shot and killed Edmond Yu, 35, as he brandished a small hammer, alone on a bus. Yu was experiencing a crisis. As were so many others, such as: Together, they brought new focus and urgency to a longstanding question about police behaviour and training: Police training is ultimately the responsibility of the Ontario government, and it is in the public interest to examine what direction, if any, it provides to police for de-escalating such situations and avoiding, where possible, the use of lethal force.

To do so, our investigators reviewed the record of police-involved deaths in Ontario, provincial guidelines and directives on the use of force and police training, as well as de-escalation theories and best practices across Canada and abroad. They have sparked multiple probes and studies.

Solutions and examples of resolving crisis situations

They call for simple directions, such as calmly offering to help, instead of shouting, with guns drawn. Yet very little has been done to implement this advice.

The problem is the training itself. When facing a person armed with a knife, they are taught to pull their guns and loudly command the person to drop it.

Although that tactic might prove effective with rational people, a person waving a weapon at armed police is irrational by definition.

Too often, the command only escalates the situation. It can exacerbate the mental state of a person who is already irrational and in a state of crisis. And once police have drawn their guns, using them is often the only tactic they have left.

Constables get only 12 weeks of basic training, far less than those elsewhere in Canada. De-escalation and communications techniques are only explicitly addressed in five minute sessions.

When de-escalation training is limited at the police college level and discretionary on the job, it is no match for a culture that, in some quarters, perpetuates the notion that fatal shootings of persons with mental illness are simply inevitable.

Yet thus far, it has mostly taken a hands-off approach. It has not even defined what de-escalation means, much less set out clear expectations for our police services. It runs the Ontario Police College, but it has not acted to beef up de-escalation training there, or called for more de-escalation training for officers already on the job.

These might be alternative to lethal force in limited circumstances, but Tasers are still weapons, not de-escalation tactics. At a time when other jurisdictions in Canada and elsewhere have made progress in implementing new policing techniques, Ontario has neglected and, at times, even cut back on de-escalation training to save money.Dealing with Crisis Situations Involving Clients UMOS Inc., Milwaukee August 23 and 31 and September 2, Presentation by Fannie LeFlore, MS.

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It also involves a four-phase. Global Conflict: Causes and Solutions for Peace. 16th July / Articles & Interviews by: Vikas Shah MBE / @MRVikas In this article, we speak to Kristiina Rintakoski, Executive Director of the Crisis Management Initiative (launched by Nobel Prize winner President Martti Ahtisaari) about global conflict, its relationship with economic.

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